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btw intel QSV on iGPUs is actually crazy, you can put a little intel cpu from like 12th gen and it’ll decode and encode most content for you perfectly fine, unless you’re extremely picky about tone mapping and color space (idk in that case, i don’t have super strenuous content requirements lol)
the arc cards are even better, but not needing an entire GPU for decoding/encoding is SO nice for smaller homelabs.
i’ve never used plex or benchmarked it, so it’s possible that it does, i wonder if anybody else has reproduced that behavior, i know a lot of people do plex/jellyfin benchmarks these days. Be surprised if that hadn’t yet happened. It shouldn’t be any faster or slower if you’re using the exact same transcoding settings, it’s all limited by the hardware physically, so it’s possible it was that. Could theoretically be bad drivers, or bad support i guess, but that would be a separate issue.
definitely a possibility, but then again there are several ways of solving this problem, in homelab universal manners, so maybe they should offer a more generic service instead.